E005A_Business_Productivity_Software

Course Description and Competencies

What to Expect

In this course, you will work through realistic job scenarios, reflect on possible solutions, and build confidence making decisions about workplace technology. You will practice starting with the problem, identifying the desired outcome, and selecting tools that best support the work. You will check your understanding with knowledge checks, lightning rounds, and practice quizzes. By the end of the course, you will be prepared to make informed technology decisions in a variety of real-world workplace settings.

Through on-the-job scenarios, you will step into the role of Maya, an Operations Coordinator at the fictional Sparkit Corporation. In her role, Maya helps keep work moving by organizing tasks, sharing information, supporting communication, and helping teams stay aligned. As workplace needs change, Maya is often asked to look at everyday challenges, clarify what needs to happen, and choose technology tools that can support the work effectively.

As you take on this role, you will explore how productivity tools can help solve real workplace problems. You will focus on choosing tools that fit the situation, support clear communication, and improve the way work gets done. Along the way, you will compare tool options, think through trade-offs, and use artificial intelligence (AI) to help you learn, generate ideas, and strengthen communication while still making thoughtful decisions for yourself.

Prerequisites:

Workplace Technology Readiness (WTR1) is a prerequisite for this course.

Course Competencies

This course covers the following competencies:

The learner applies business productivity software to organize individual work.
The learner applies business productivity software to organize and present information.
The learner applies business productivity software to communicate and share work output with stakeholders.

Assessment

The method of assessment for this course is one final project which evaluates your ability to apply the course competencies in a realistic business context. You must achieve a ranking of Competent on the assessment to pass the course. You may attempt the assessment two times before additional support is necessary. If you require further attempts, please contact your Course Instructor or Student Experience Specialist.

1 Final Project

3 Competency Units

Course Outline

Module	Upon completion of this module, you will be able to:
Work Organization Tools	Select business software for organizing an individual's work. Demonstrate how to use business software to organize an individual's work.
Work Presentation Tools	Select business software for organizing information. Select business software for presenting information. Demonstrate how to use business software to organize information. Demonstrate how to use business software to present information.
Work Communication Tools	Select business software for communicating with stakeholders. Select business software for sharing work output with stakeholders. Demonstrate how to use business software to communicate with stakeholders. Demonstrate how to use business software to share work with stakeholders.

Technology Requirements

We want to be sure you have the tools to succeed! Review the Computer System and Technology Requirements to learn about the technology you'll need. If you have questions about your setup, contact support@academy.wgu.edu.

You will need Adobe Acrobat Reader DC. If you haven't already, download this free software. You may encounter an interactive form that contains fields that you can select or fill in. Review how to fill in a PDF form.

Key Contacts

Certificate Connect
Check out this online community to take advantage of course resources, including videos and tips from your educators. You can ask and answer questions, provide feedback on your progress, and interact with fellow students. You will find this platform in the Student Resources section of the course. Log on and do some exploring!

Technical Support
If you encounter technical issues, be sure to contact the Help Desk. Just submit a Support Request for assistance.

Tutor.com

If you need academic support, don't hesitate to contact Tutor.com. There, you have access to thousands of tutors. You can also benefit from instructional videos, study tools, and other assistance. Note: Many resources are accessible 24/7, but live services may not be available on major holidays.

Program Support
Do you have questions about your account? Student Support has answers. They can help with billing, switching courses, and other requests. You can contact them at (888) 320-0540 or support@academy.wgu.edu.

Accommodations

WGU provides compliant and accessible learning experiences. If you require accommodation, please contact us at the start of the course. You can email disability@academy.wgu.edu or call (888) 320-0540.

We are committed to ensuring that all students with disabilities have equal access to WGU's services and materials. We strive to use best practices for accessibility. Our goal is to conform to existing U.S. laws, including the Americans with Disabilities Act and Section 504 and Section 508 of the Rehabilitation Act.

Our learning management system (LMS) platform is Open edX. Open edX’s commitment to accessible content is published in their Website Accessibility Policy.