TECH_IT_Tech_Fundamentals

Course Description and Competencies

What to Expect

In this course, you will build your foundational technology skill set so you can confidently engage in the digital world. The course is divided into 11 modules. The materials incorporate readings, videos, quizzes, and lab-based practice assessments. Engaging with these activities can reinforce new learning. It also complements the knowledge you bring to this area of study. Competency will be demonstrated by the successful completion of an industry certification exam.

Course Competencies

This course covers the following competencies:

The learner uses security and web browsing best practices.
The learner creates networks to connect devices and the Internet.
The learner uses common software applications to manage and update operating systems.
The learner identifies internal and external computer hardware and explains its purpose.
The learner explains database and programming principles.

Assessment

Working through the course modules and practice activities will prepare you for your certification exam. You must pass this exam to earn your 4 competency units. Details on practicing for, registering for, and completing the exam are in the 5 Steps to Completion unit. If you require further attempts, please contact your Student Experience Team.

1 Certification Exam

4 Competency Units

Course Outline

Module	Upon completion of this module, you will be able to:
Understanding Tech Basics	Understand the role of technology as a resource. Explore the computing cycle. Compare the different types of computing devices.
Data and Privacy	Understand the importance of personal data and privacy. Identify ways to maintain privacy in online spaces. Recognize the basics of encryption and password protection.
Internet Technologies	Identify what the Internet is made of. Explore the variety of web browsers and how best to use them to navigate the Internet. Compare different types of Internet service providers (ISPs) and the ways they connect to the Internet.
Cybersecurity	Identify common security threats. Recognize security best practices. Implement security tools and software.
Networking	Describe foundational networking concepts. Identify the different network models. Understand wireless networks and their characteristics. Explain the virtualization environment and its uses.
Applications and Software	Describe common software applications. Complete tasks using productivity and collaboration software. Explain the uses of software within a variety of job roles. Safely install and remove software. Identify the CompTIA Troubleshooting Methodology.
Operating Systems	Recognize the different types of operating systems and how they interact with the user and hardware. Identify the functions and utilities within an operating system. Describe the methods used to manage the system files and folders. Define the basic data backup concepts and processes.
Hardware	Recognize commonly used speed and capacity units and explain their purpose. Identify internal computer components and their uses. Identify and describe types of storage in a computer system. Identify common peripheral devices and methods of installation.
Databases	Explore database concepts, such as how data can be stored, organized, and retrieved in a computer. Recognize the different methods of storing data and how each method functions. Identify the most common databases and the logical structure behind them.
Coding	Identify coding and assembly languages. Recognize how a program is mapped out using plain language before the coding begins. Identify variables, character types, and logical operations. Understand the flow of a program and the functions used in every programming language.
The Future of Tech	Identify several areas of rapid growth in computing technology. Discover your training options for future growth within this field.

Technology Requirements

We want you to have the tools to succeed! Since this course includes at least one proctored test, please be sure to have a working microphone, speakers, and an external webcam. Unfortunately, an internal webcam (built into many laptops) is not acceptable. (Note: The external webcam is required only for exams that have proctors. You do not need one for practice tests and other non-proctored assessments.) If you haven't already, be sure to download the Meazure Learning Guardian browser, which you will need for the proctoring system.

You will need Adobe Acrobat Reader DC. If you haven't already, download this free software. You may encounter an interactive form that contains fields that you can select or fill in. Review how to fill in a PDF form.

You are allowed to use a hand-held calculator on every assessment. Be sure to follow these calculator requirements.

For other details about the technology you'll need, review the Computer System and Technology Requirements. If you have questions about your setup, contact support@academy.wgu.edu.

Key Contacts

Certificate Connect
Check out this online community to take advantage of course resources, including videos and tips from your educators. You can ask and answer questions, provide feedback on your progress, and interact with fellow students. You will find this platform in the Student Resources section of the course. Log on and do some exploring!

Technical Support
If you encounter technical issues, be sure to contact the Help Desk. Just submit a Support Request for assistance.

Program Support
Do you have questions about your account? Student Support has answers. They can help with billing, switching courses, and other requests. You can contact them at (888) 320-0540 or support@academy.wgu.edu.

Accommodations

WGU provides compliant and accessible learning experiences. If you require accommodation, please contact us at the start of the course. You can email disability@academy.wgu.edu.

We are committed to ensuring that all students with disabilities have equal access to WGU's services and materials. We strive to use best practices for accessibility. Our goal is to conform to existing U.S. laws, including the Americans with Disabilities Act and Section 504 and Section 508 of the Rehabilitation Act.

Our learning management system (LMS) platform is Open edX. Open edX’s commitment to accessible content is published in their Website Accessibility Policy.