Course Description and Competencies

What to Expect

In this course, you will work through four modules of material. Each module is broken down into smaller units. These units will give you foundational knowledge of what instructional design, human experience design, and learning experience design are. You will also learn about design thinking process models, learning science and approaches, and the first two phases of the design process: Empathize and Define.

Throughout this course, you will find readings, videos, and ungraded practice tests to help deepen your understanding of the content. Engaging with these activities reinforces new learning. It also complements the knowledge you bring to this area of study. 

Course Competencies

This course covers the following competencies:

  • The learner explains standard instructional design process models and how incorporating Design Thinking activities into those models can result in more meaningful, human-centered learning experiences.
  • The learner examines various approaches to learning, the learning theories that inform those approaches, and the instructional frameworks that can be used to facilitate those approaches.
  • The learner conducts a learner analysis that demonstrates empathy for targeted learners and their backgrounds, experiences, and learning levels.
  • The learner conducts a needs analysis that defines the instructional problem, the goal of the instruction, existing gaps in knowledge and skills, and a list of learning objectives.

Assessment

You must achieve a ranking of Competent on each assessment to pass the course. You may attempt the assessment two times before additional support is necessary. If you require further attempts, please contact your Student Experience Team.

3 Tasks
3 Competency Units

Course Outline

ModuleUpon completion of this module, you will be able to:
Thinking About Design
  • Distinguish between instructional design and learning experience design.
  • Compare the phases and characteristics of various instructional design process models.
  • Explain how each phase of the design thinking process contributes to the design of a learner-centered experience.
Approaches to Learning
  • Describe how various learning theories can inform instructional design decisions.
  • Explain the key elements of mastery learning and how a mastery approach can benefit learners.
  • Distinguish between the characteristics of adult learners and young learners and their unique learning needs.
  • Explain how instructional frameworks and taxonomies of learning are selected and applied when designing learning experiences.
Learner Analysis
  • Explain techniques for empathizing with learners when conducting a learner analysis.
  • Explain how unique learner characteristics and prior experiences can impact learning design.
  • Apply empathetic strategies and techniques to understand the target audience.
Needs Analysis
  • Identify performance gaps in order to define the instructional problem.
  • Write measurable learning objectives aligned with learning goals. 

Key Contacts

Certificate Connect
Check out this online community to take advantage of course resources, including videos and tips from your educators. You can ask and answer questions, provide feedback on your progress, and interact with fellow students. You will find this platform in the Student Resources section of the course. Log on and do some exploring!

Technical Support
If you encounter technical issues, be sure to contact the Help Desk. Just submit a Support Request for assistance.

Program Support
Do you have questions about your account? Student Support has answers. They can help with billing, switching courses, and other requests. You can contact them at (888) 320-0540 or support@academy.wgu.edu.

Accommodations

WGU provides compliant and accessible learning experiences. If you require accommodation, please contact us at the start of the course. You can email disability@academy.wgu.edu.

We are committed to ensuring that all students with disabilities have equal access to WGU's services and materials. We strive to use best practices for accessibility. Our goal is to conform to existing U.S. laws, including the Americans with Disabilities Act and Section 504 and Section 508 of the Rehabilitation Act.

Our learning management system (LMS) platform is Open edX. Open edX’s commitment to accessible content is published in their Website Accessibility Policy.