D472A_21st_Century_Operations_Supply_Chain

Course Description and Competencies

What to Expect

In this course, you will work through two modules of material. Throughout the course, you will find readings and a variety of interactive elements. These include unit and module quizzes to help deepen your understanding of the content. Engaging with these activities reinforces new learning. It also complements the knowledge you bring to this area of study.

Course Competencies

This course covers the following competencies:

The learner explains how disruptions transform operations and supply chain.
The learner evaluates solutions to operational problems based on relevant qualitative and quantitative data.

Assessment

The assessment provides an opportunity to demonstrate your mastery of the competencies in this course. You may attempt the assessment two times before additional support is necessary. If you require further attempts, please contact your Student Experience Team.

1 Final Exam

3 Competency Units

Course Outline

Module	Upon completion of this module, you will be able to:
Transformation	Optimize business operations through industry trend adherence. Explain current and future state processes in detail to convey ideas. Define supply chain management performance metrics. Analyze industry trends. Assist in the implementation of supply chain processes that integrate strategy, technology, and people to enable process improvements.
Data-Driven Supply Chains	Determine the best option to solve a problem by evaluating solutions using data and facts. Present analytical and statistical information to decision makers and other stakeholders. Analyze business operations and identify opportunities for improvement. Manage inventory activities related to strategic or tactical purchasing, material requirements planning, inventory control, warehousing, or receiving. Implement new or improved supply chain processes to enhance efficiency or performance.

Module

Upon completion of this module, you will be able to:

Transformation

Optimize business operations through industry trend adherence.
Explain current and future state processes in detail to convey ideas.
Define supply chain management performance metrics.
Analyze industry trends.
Assist in the implementation of supply chain processes that integrate strategy, technology, and people to enable process improvements.

Data-Driven Supply Chains

Determine the best option to solve a problem by evaluating solutions using data and facts.
Present analytical and statistical information to decision makers and other stakeholders.
Analyze business operations and identify opportunities for improvement.
Manage inventory activities related to strategic or tactical purchasing, material requirements planning, inventory control, warehousing, or receiving.
Implement new or improved supply chain processes to enhance efficiency or performance.

Technology Requirements

We want you to have the tools to succeed! Since this course includes at least one proctored test, please be sure to have a working microphone, speakers, and an external webcam. Unfortunately, an internal webcam (built into many laptops) is not acceptable. (Note: The external webcam is required only for exams that have proctors. You do not need one for practice tests and other non-proctored assessments.) If you haven't already, be sure to download the Meazure Learning Guardian browser, which you will need for the proctoring system.

You will need Adobe Acrobat Reader DC. If you haven't already, download this free software. You may encounter an interactive form that contains fields that you can select or fill in. Review how to fill in a PDF form.

You are allowed to use a hand-held calculator on every assessment. Be sure to follow these calculator requirements.

For other details about the technology you'll need, review the Computer System and Technology Requirements. If you have questions about your setup, contact support@academy.wgu.edu.

Key Contacts

Certificate Connect
Check out this online community to take advantage of course resources, including videos and tips from your educators. You can ask and answer questions, provide feedback on your progress, and interact with fellow students. You will find this platform in the Student Resources section of the course. Log on and do some exploring!

Technical Support
If you encounter technical issues, be sure to contact the Help Desk. Just submit a Support Request for assistance.

Program Support
Do you have questions about your account? Student Support has answers. They can help with billing, switching courses, and other requests. You can contact them at (888) 320-0540 or support@academy.wgu.edu.

Accommodations

WGU provides compliant and accessible learning experiences. If you require accommodation, please contact us at the start of the course. You can email disability@academy.wgu.edu.

We are committed to ensuring that all students with disabilities have equal access to WGU's services and materials. We strive to use best practices for accessibility. Our goal is to conform to existing U.S. laws, including the Americans with Disabilities Act and Section 504 and Section 508 of the Rehabilitation Act.

Our learning management system (LMS) platform is Open edX. Open edX’s commitment to accessible content is published in their Website Accessibility Policy.