WTR1_Bonus_Technology_at_Work

Course Description and Competencies

What to Expect

In this course, you will build the foundational technology skills needed to succeed in today's workplace. You will learn about business productivity suites widely used by employers and explore the digital tools that help workplaces stay organized and productive. These tools include documents, spreadsheets, presentations, calendars, and email. Throughout the course, you will read articles, watch videos, and check your understanding with knowledge checks.

Using free Microsoft online tools, you will complete guided practice activities that walk you through each new skill step by step. This hands-on approach will help reinforce your learning and build your confidence as you practice in real time. At the end of the course, you will learn how to add your new skills to your résumé and talk about them clearly and professionally in interviews.

Course Outline

Module	Upon completion of this module, you will be able to:
Technology and Professionalism	Identify common workplace technology tools and devices used in digital work environments. Describe the difference between local files and cloud-based files, and local and web-based applications. Demonstrate basic file management skills, including saving, renaming, organizing, and locating files.
Documents	Create and save a basic professional document using a word processing application. Apply text formatting techniques, including font styles, headings, and lists. Edit document content using common tools such as copy, paste, spell check, and find.
Professional Communication	Create professional email messages. Organize email messages using basic inbox management tools. Create, modify, and respond to calendar events and meeting invitations. Navigate the basic interface of an online meeting platform.
Additional Workplace Tech Tools	Navigate a spreadsheet interface, including worksheets, cells, rows, and columns. Enter, edit, and format structured data within a spreadsheet. Apply a basic SUM formula within a spreadsheet to calculate totals. Create and organize a basic presentation using slide layouts and themes. Apply basic text and visual formatting techniques to improve slide clarity and readability. Articulate newly developed digital skills for use in résumés and interviews. Identify next steps for continued development in workplace technology skills.

Technology Requirements

We want to be sure you have the tools to succeed! Review the Computer System and Technology Requirements to learn about the technology you'll need. If you have questions about your setup, contact support@academy.wgu.edu.

You will need Adobe Acrobat Reader DC. If you haven't already, download this free software. You may encounter an interactive form that contains fields that you can select or fill in. Review how to fill in a PDF form.

Key Contacts

Technical Support
If you encounter technical issues, be sure to contact the Help Desk. Just submit a Support Request for assistance.

Program Support
Do you have questions about your account? Student Support has answers. They can help with billing, switching courses, and other requests. You can contact them at (888) 320-0540 or support@academy.wgu.edu.

Accommodations

WGU provides compliant and accessible learning experiences. If you require accommodation, please contact us at the start of the course. You can email disability@academy.wgu.edu or call (888) 320-0540.

We are committed to ensuring that all students with disabilities have equal access to WGU's services and materials. We strive to use best practices for accessibility. Our goal is to conform to existing U.S. laws, including the Americans with Disabilities Act and Section 504 and Section 508 of the Rehabilitation Act.

Our learning management system (LMS) platform is Open edX. Open edX’s commitment to accessible content is published in their Website Accessibility Policy.