Course Order:

Orientation
Building and Inspiring Teams 
Effective Communication for Team Leaders 
Decision-Making for Team Leaders 

Term Length: 4 months

This Finish Fast Checklist is designed to help you stay on track, remain focused, and complete your program on time. To keep yourself motivated, post it where you’ll see it daily.

These 3 courses will help you develop complementary skills related to communication, leadership, coaching, conflict resolution, problem-solving, and decision-making. Along the way, you will earn 9 competency units by completing each of the following assessments.

3 Final Projects
Orientation

Our Ready for Success course will help you understand the terms, tools, and teams available to support your learning journey. It’s the first step to complete before beginning your certificate coursework.

Career Services

Ready for the next step in your career? Take advantage of our on-demand career support options via our online tutoring service. These include:

  • Interview Prep
  • Job Search and Application Support
  • Resume Help
Certificate Connect

Don’t miss the Certificate Connect, where you will find additional resources, such as videos, tips and tricks, and/or other tools to support your learning journey. There, you can also interact with students enrolled in this program.

Courses

Building and Inspiring Teams

3 Competency Units

Skills:

  • Advising 
  • Allocating Tasks 
  • Business Coaching 
  • Constructive Feedback 
  • Effective Coaching 
  • Leadership 
  • Mentorship 
  • Team Management 
  • Workplace Diversity 

Learning Activities:

  • Readings
  • Videos
  • Practice Scenarios
  • Quizzes
  • Final Project

Effective Communication for Team Leaders

3 Competency Units

Skills:

  • Active Listening
  • Conflict Resolution 
  • Emotional Intelligence 
  • Empathy 
  • Leadership 
  • Literacy 
  • Stress Management 
  • Team Management 

Learning Activities:

  • Readings
  • Videos
  • Practice Scenarios
  • Quizzes
  • Final Project

Decision-Making for Team Leaders

3 Competency Units

Skills:

  • Data Analysis 
  • Decision-Making 
  • Information Analysis 
  • Leadership 
  • Problem Management 
  • Problem-Solving 
  • Resource Allocation 
  • Risk Analysis 
  • Risk Assessment 

Learning Activities:

  • Readings
  • Videos
  • Practice Scenarios
  • Quizzes
  • Final Project