Course Order:

Orientation
Bonus: Technology at Work
Client Service in Property and Casualty Insurance
Business Productivity Software

Term Length: 3 months

This Finish Fast Checklist is designed to help you stay on track, remain focused, and complete your program on time. To keep yourself motivated, post it where you’ll see it daily.

These 3 courses will help you develop complementary skills related to digital literacy, customer service, and common workplace technologies. Along the way, you will earn 6 competency units by completing each of the following assessments.

3 Final Projects
Orientation

Our Ready for Success course will help you understand the terms, tools, and teams available to support your learning journey. It’s the first step to complete before beginning your certificate coursework.

Career Services

Ready for the next step in your career? Take advantage of our on-demand career support options via our online tutoring service. These include:

  • Interview Prep
  • Job Search and Application Support
  • Resume Help
Certificate Connect

Don’t miss the Certificate Connect, where you will find additional resources, such as videos, tips and tricks, and/or other tools to support your learning journey. There, you can also interact with students enrolled in this program.

Courses

Bonus: Technology at Work

0 Competency Units

View Syllabus

Skills:

  • Calendar Management
  • Digital Literacy
  • Document Conversion
  • Email Management
  • File Management
  • Microsoft Office Suite
  • Preparing Presentations
  • Professional Communication
  • Scheduling
  • Spreadsheets
  • Word Processing

Learning Activities:

  • Curated Readings
  • Videos
  • Knowledge Checks
  • Guide Practice Activities

Client Service in Property and Casualty Insurance

3 Competency Units

View Syllabus

Skills:

  • Adaptability 
  • Collaborative Learning 
  • Customer Service 
  • Lifelong Learning 
  • Online Communication 
  • Product Knowledge 
  • Professionalism 
  • Technology Literacy 

Learning Activities:

  • Curated Readings 
  • Videos 
  • Interactive Activities 
  • Reflection Questions 
  • Knowledge Checks 
  • Lightning Rounds 
  • Practice Quizzes 
  • 2 Final Projects 

Business Productivity Software

3 Competency Units

View Syllabus

Skills:

  • Business Operations
  • Cybersecurity
  • Data Management
  • Information Technology

Learning Activities:

  • Curated Readings
  • Videos
  • Knowledge Checks
  • Lightning Rounds
  • Practice Quizzes
  • Business Scenarios
  • AI-Supported Practice Activities
  • Final Project